Tailored cover for Australian short‑stay accommodation businesses.

Public Liability Insurance for Accommodation

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Cover built for hosts

Protect your B&B, Airbnb, backpackers, motel or student accommodation with a combined Public & Products Liability policy arranged by New Wave Insurance for Australian accommodation providers. Designed to help when third parties allege injury, property damage or advertising liability.

Cover for real-world guest incidents
Helps protect you for common scenarios like slips, trips and falls, accidental damage and food-borne illness claims.
Support when allegations arise
Policy features in the PDS include legal defence support, first-aid expenses and temporary protection costs.
Certificate of Currency ready
Get proof of cover to help satisfy platforms, partners and venue requirements.
Backed by experienced partners
We work with Agile Underwriting Services (Coverholder at Lloyd’s) for quality cover and dependable claims support.
General advice only; consider your objectives and read the Public and Products Liability PDS before buying.

Key benefits and inclusions

Explore whats included with your coverfrom liability protection to legal supportso you can feel confident youre protected.

Public and Products Liability for guest injuries and damage
Legal defence costs and firstaid expenses
Representation at inquiries (up to $250,000 per PDS)
Claims preparation costs up to $25,000 (per PDS)
Public & Products Liability eligibility

Who this is for

Ideal for bed & breakfasts, Airbnb and short‑stay hosts, backpacker hostels, motels and student accommodation providers Australia‑wide. Available to businesses domiciled in Australia and subject to underwriting and policy terms; refer to the Agile Underwriting Services Public and Products Liability PDS for details.

Find out if you are eligible.
Available Australia‑wide for businesses domiciled in Australia.
FAQ

Frequently Asked Questions

Find answers to common questions about our insurance products and services.

Australian businesses conducting business within Australia
This policy covers your legal liability to pay compensation for personal injury, property damage, or advertising liability that occurs during the insurance period, arising from your business activities or products within the territorial limits.
The insurance is issued by Agile Underwriting Services Pty Ltd (ABN 48 607 908 243, AFSL 483374) on behalf of certain Underwriters at Lloyd's, led by Agile Syndicate 2427 managed by Asta Managing Agency Ltd.
You have 14 days from the date your cover is confirmed to cancel and receive a full refund of premiums paid. After the cooling off period, you can cancel anytime by emailing cancel@withagile.com or calling 1300 705 031, and receive a pro-rata refund (unless a claim has been made).
Key exclusions include: cyber incidents and data losses, deliberate acts, employee injuries covered by workers compensation, pollution (except sudden identifiable events), professional liability for fee-based advice, asbestos-related claims, terrorism, war, and claims arising in or under US/Canadian laws.
Contact Agile as soon as possible on 1300 705 031 or email claims@withagile.com. You must advise the cause and amount of loss, take reasonable steps to prevent further loss, cooperate with any investigation, and not admit liability without Agile's written consent.
Coverage in North America is limited to overseas business visits by non-resident directors, partners, officers, executives or employees (excluding manual work), and products exported to North America without your knowledge. Claims brought in US/Canadian courts are generally excluded.
The deductible is the first amount of each claim you are responsible for paying. It applies to each occurrence and is specified in your policy schedule. Agile will never pay the deductible portion of any claim.
Yes, but with conditions. Claims related to personal injury where your liability involves someone undertaking work for reward in connection with your business may be subject to a separate 'injury to contractors deductible' as specified in your schedule.
First contact Agile's Complaints Officer on 1300 705 031 or complaints@withagile.com. If unresolved within 10 business days, the matter escalates to Lloyd's Australia. You may also refer complaints to the Australian Financial Complaints Authority (AFCA) on 1800 931 678 at any time.