FAQ
Frequently Asked Questions
Find answers to common questions about our insurance products and services.
The New Wave Marine Boat insurance policy covers various aspects of boat ownership, including:
- Physical damage coverage: This covers damage to your boat and its equipment, including the hull, motor(s), equipment and accessories, sails, masts, spars, standing and running rigging, tender, and trailer caused by accidents, fire, theft, or vandalism.
- Liability coverage: This covers you if you cause damage to another person's property or if you injure someone while operating your boat. Also included is the costs for the rescue of you, your passengers or your crew, the costs of salvaging your boat and the costs of any attempt or actual raising, removal or destruction of the wreck of your boat
- Towing coverage: This covers the cost of emergency towing, You do not need our authority to take such action if it is an emergency. However, you must advise us as soon as possible after the action has been taken.
- Personal effects coverage: This covers personal items that are on your boat, such as clothing, binoculars, mobile phones, prescription glasses and sunglasses, waterproof gear, bags, eskies, wine coolers, shoes, wallets or purses (excluding cash and credit cards), toiletry articles, hats or caps, keys or pens, portable radios, MP3 players and compact disc players.
Yes, trailers are covered while they are being used to transport your boat, or while they are stored at the same premises as your boat. However, please note that there are certain conditions and exclusions that apply, and it is recommended that you refer to the PDS for a full description of coverage.
The necessity of a survey report depends on various risk factors. To determine whether you need one, simply fill out the quick online quote form. If a survey report isn't required, you will receive an instant quote and can proceed with purchasing the policy right away.
Yes, New Wave Marine offers Third-Party Only coverage, simply complete our online quote form.
The New Wave Marine 3rd Party Only policy provides coverage for the costs associated with raising, removing, or destroying the wreck of your boat in case of any attempt or actual incident. Additionally, it also covers any sudden accidental discharge, release, or escape of fuel, lubricants, or sewage from the holding tanks of your boat. If such an incident occurs, you could be legally liable for any resulting loss, damage, or contamination. The policy offers coverage up to $500,000 for such liability.
To complete the Claims Form, go to the New Wave Marine website and click "Make a claim", Login with your email address and policy number, Click "new claim", complete the quick online claim form, and click submit. Your claim will then be sent directly to Berkshire Hathaway Specialty Insurance acting through its agent New Wave Marine. If you require any assistance call us on 1300 121 046
The policy covers accidental loss or damage, theft, and vandalism, provided these occur within the policy's effective dates and geographical limits.
You can file a claim by notifying the insurer as soon as possible, completing the required claims form online, and providing any necessary documentation as specified in the policy.
Yes, the policy will not cover wear and tear, osmosis, deterioration from vermin or marine organisms, and damage from inherent defects or faults present before the policy commencement.
Take all reasonable precautions to prevent further loss, report the damage to the police if necessary, and cooperate fully with the insurer's assessors and investigators.
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