Very good so far, however I have had no need to make a claim
2 days ago
Paul T
New wave marine excellent service, price and coverage. Highly recommend.
3 days ago
Paul F
Great insurer to deal with and reasonably priced.
3 days ago
Thiago H
Excellent service! Smooth process, great coverage, and a professional team. Highly recommend for boat insurance!
3 days ago
Gordon K
Easy understanding
3 days ago
William G
Good service
4 days ago
Barry A
Always been helpful
4 days ago
Kim F
Love there insurance
4 days ago
Brett W
The process has been vey smooth for the first 12 months of my policy. Price is competitive.....
6 days ago
Mark W
WE have been happy with Service provided for our boat based in Broome
6 days ago
Thomas W
Highly recommended New Wave Marine
6 days ago
Terrence P
Never had any issues. Like the reminders being sent.
6 days ago
Elenora A
No hassels great insurance
6 days ago
Daniel M
Simple and easy to renew.
6 days ago
Alexander S
Easy insurance solution.
7 days ago
David K
The service renewal process is streamlined and easy to use.
The price is slightly higher than others but with a whole lot of less hassle.
I recommended to friends whom actually had to make a significant claim when their vessel sank a short time later.
They were pleasantly surprised as the claim went through and their boat was repaired properly.
7 days ago
Philip H
I've been with New Wave ( previously Hilliers ) since I built my boat approx. 7 years ago. Easy to deal with and their premium increases are in line with inflation. which is acceptable to me. Regards Phil
7 days ago
Charles W
Regular billing,yearly… never claimed.
7 days ago
Camping made easy - why choose our hassle-free caravan insurance?
Great Cover
Fast Claims
Instant Quote
Easy Renewal
15k+ Happy Customers
$25M+ In Premiums
20k+ Policies
Accidental Damage: Coverage for loss or damage due to accidents.
Theft and Vandalism: Protection against theft or vandalism.
Legal Liability: Covers damage to third-party property or injury caused by your caravan.
Annexes and Accessories: Includes coverage for caravan annexes, awnings, and accessories.
Emergency Repairs: Funding for urgent repairs to keep your journey going.
Temporary Accommodation: Costs for temporary lodging if the caravan is unusable.
Natural Disasters: Protection against floods, storms, cyclones, earthquakes, and fire.
Towing Costs: Coverage for towing to a repairer or place of safety after damage.
What's Included
WHY CHOOSE NEW WAVE?
New Wave Marine Caravan Insurance provides cover for all types of caravans. If something happens, our outstanding claims service will get you back on the open road quickly and efficiently. New Wave Marine brings instant caravan insurance quotations & coverage to Australian caravan owners.
What should I do if I disagree with a claim settlement?
You can utilize the insurer’s dispute resolution process or contact external bodies like the Australian Financial Complaints Authority for further assistance.
How do I renew my policy?
Contact the insurer before the current policy expires to discuss renewal terms and any potential changes in coverage.
Can I cancel my policy at any time?
Yes, you can cancel your policy at any time, and you may be entitled to a pro-rata refund depending on the timing and claim status.
Are there any specific conditions that could lead to the rejection of my claim?
Yes, failure to comply with policy terms, like not securing the caravan or not maintaining it in good condition, can lead to claim rejection.
What should I do to ensure my claim is processed smoothly?
Ensure all necessary documentation is submitted and cooperate fully with assessors and investigators.
What is the excess amount that I need to pay in a claim?
The excess amount is specified in the policy schedule and varies based on the claim type.
What is not covered under personal injury?
The policy does not cover injuries resulting from intentional self-injury, criminal acts, or when under the influence of drugs or alcohol.
What happens if I accidentally damage someone else's property with my caravan?
The policy covers legal liability for damage to third-party property or bodily injury.
Can I make a claim for personal effects and recreational equipment?
Yes, accidental loss or damage to these items is covered when they are used in conjunction with your caravan or trailer.
How is depreciation handled in a claim for older annexes?
Depreciation is considered based on the age and condition of the annexe at the time of loss.
Discount applies to the premium paid for a new New Wave Marine Boat insurance policy initiated online on or after 1 Jan 2021.
The discount cannot be used in conjunction with any other offer.
Discounts do not apply to any renewal offer of insurance or mid term endorsement quotes.
Discounts only apply to the insurance portion of the premium. Discounts are applied before government charges, taxes, levies and fees.
We reserve the right to change the offer without notice.
No survey required conditions
Only applies to New Business quotes
Only applies to automatic online quotes
If your quote request is referred to an underwriter they may or may not ask for a survey report
Disclaimer
The information on this site is for general information purposes only and does not take into account your particular needs and objectives. As the website does not include full details of any products referred to, you should read the respective policy wording that can be made available on request or downloaded from our website. Hiller Marine Pty Ltd will not be liable to any individual or organisation for any damages whatsoever arising out of the use of the site.