Good communication and no issues. Nothing I have not needed to make a claim. Premium increase this year is a bit excessive however.
yesterday
Brenton P
Very helpful and prompt with enqs
2 days ago
Tim F
Great service and easy to use
3 days ago
David M
Great to deal with
3 days ago
Ken A
Great service
3 days ago
Guy F
Great service
3 days ago
Gavin L
New Wave have insured my boat for the last 3 years and have provided good value for money and easy process to ensure my asset is covered.
3 days ago
Jonathan P
We have been with New Wave Marine for several years now. We have always found their customer service second to none.
3 days ago
Alex C
Truly awesome insurance provider. Efficient and attentive. Highly recommend to all. AC
3 days ago
Jon D
Simple and easy, no fuss insurance, all online and completed in minutes.
3 days ago
Paul B
Great Insurer have been with New Wave Marine for four years and always found them competitive on pricing and inclusions
4 days ago
Andrew M
The service provided by New Wave Marine has been very good. I am very happy to renew my policy.
5 days ago
Fiona M
I have always found insuring our boat with New Wave Marine to be easy and affordable. The reminders and ease of renewing have been great.
5 days ago
Luke F
I have used New Wave Marine boat insurance now for a number year and have for their pricing to be very good.
6 days ago
John G
New wave marine made it simple and easy to obtain insurance for my jetski. I’ve renewed twice now and can’t be happier
6 days ago
Bruce C
Great service, easy to understand terms and conditions.
7 days ago
Ian D
Great to deal with. Happy to answer any questions I had. Reasonably priced quote.
7 days ago
Warwick S
Great company to deal with
7 days ago
James C
Great that you can talk to someone about your individual requirements.
a week ago
Brenton H
Simple, quick and easy quote online. No hassle no worries.
a week ago
Camping made easy - why choose our hassle-free caravan insurance?
Great Cover
Fast Claims
Instant Quote
Easy Renewal
15k+ Happy Customers
$25M+ In Premiums
20k+ Policies
Accidental Damage: Coverage for loss or damage due to accidents.
Theft and Vandalism: Protection against theft or vandalism.
Legal Liability: Covers damage to third-party property or injury caused by your caravan.
Annexes and Accessories: Includes coverage for caravan annexes, awnings, and accessories.
Emergency Repairs: Funding for urgent repairs to keep your journey going.
Temporary Accommodation: Costs for temporary lodging if the caravan is unusable.
Natural Disasters: Protection against floods, storms, cyclones, earthquakes, and fire.
Towing Costs: Coverage for towing to a repairer or place of safety after damage.
What's Included
WHY CHOOSE NEW WAVE?
New Wave Marine Caravan Insurance provides cover for all types of caravans. If something happens, our outstanding claims service will get you back on the open road quickly and efficiently. New Wave Marine brings instant caravan insurance quotations & coverage to Australian caravan owners.
What should I do if I disagree with a claim settlement?
You can utilize the insurer’s dispute resolution process or contact external bodies like the Australian Financial Complaints Authority for further assistance.
How do I renew my policy?
Contact the insurer before the current policy expires to discuss renewal terms and any potential changes in coverage.
Can I cancel my policy at any time?
Yes, you can cancel your policy at any time, and you may be entitled to a pro-rata refund depending on the timing and claim status.
Are there any specific conditions that could lead to the rejection of my claim?
Yes, failure to comply with policy terms, like not securing the caravan or not maintaining it in good condition, can lead to claim rejection.
What should I do to ensure my claim is processed smoothly?
Ensure all necessary documentation is submitted and cooperate fully with assessors and investigators.
What is the excess amount that I need to pay in a claim?
The excess amount is specified in the policy schedule and varies based on the claim type.
What is not covered under personal injury?
The policy does not cover injuries resulting from intentional self-injury, criminal acts, or when under the influence of drugs or alcohol.
What happens if I accidentally damage someone else's property with my caravan?
The policy covers legal liability for damage to third-party property or bodily injury.
Can I make a claim for personal effects and recreational equipment?
Yes, accidental loss or damage to these items is covered when they are used in conjunction with your caravan or trailer.
How is depreciation handled in a claim for older annexes?
Depreciation is considered based on the age and condition of the annexe at the time of loss.
Discount applies to the premium paid for a new New Wave Marine Boat insurance policy initiated online on or after 1 Jan 2021.
The discount cannot be used in conjunction with any other offer.
Discounts do not apply to any renewal offer of insurance or mid term endorsement quotes.
Discounts only apply to the insurance portion of the premium. Discounts are applied before government charges, taxes, levies and fees.
We reserve the right to change the offer without notice.
No survey required conditions
Only applies to New Business quotes
Only applies to automatic online quotes
If your quote request is referred to an underwriter they may or may not ask for a survey report
Disclaimer
The information on this site is for general information purposes only and does not take into account your particular needs and objectives. For appropriate advice you should contact our office to enable us to determine which products and services are most appropriate for your needs. As the website does not include full details of any products referred to, you should read the respective policy wording that can be made available on request or downloaded from our website. Hiller Marine Pty Ltd will not be liable to any individual or organisation for any damages whatsoever arising out of the use of the site.