Great service except the annual premium increase appears excessive, considering no claims have been made ??
6 minutes ago
Troy O
Great service, easy to navigate and good prices
an hour ago
Ramon P
I'm happy of your service so simple and fast to keep my boat safe with mater of few minutes.
7 hrs ago
Simon N
Very easy renewal process
8 hrs ago
Mitchell T
Easy service - Great systems and processes.
yesterday
Christopher r
Easy to deal with
yesterday
Luke F
I have used New Wave Marine insurance for a number of year and have always found value of money with policy
yesterday
Kristian T
Always great to deal with
2 days ago
Bronwyn T
Great friendly service
3 days ago
Once Were Legends Inc O
Really happy with New Wave
3 days ago
Tony S
Peace of mind Insurance with excellent service and, very competitive premiums year after year not just the first year.
4 days ago
Arthur A
Very good service
5 days ago
Ned S
great product, easy to navigate
6 days ago
Kyran C
Always been very prompt and great service from new wave
6 days ago
John C
Great service regarding organizing Insurance.
I haven't made a claim yet.
6 days ago
Stuart H
Good value for money.
6 days ago
Justin F
Simple easy policy renewal
6 days ago
Michael F
Very easy to deal with when I’ve needed to update something they have gotten straight back to me very happy with the service
6 days ago
Justin K
Great set ice
6 days ago
Adrian S
Well priced, easy to communicate with
7 days ago
Camping made easy - why choose our hassle-free caravan insurance?
Great Cover
Fast Claims
Instant Quote
Easy Renewal
15k+ Happy Customers
$25M+ In Premiums
20k+ Policies
Accidental Damage: Coverage for loss or damage due to accidents.
Theft and Vandalism: Protection against theft or vandalism.
Legal Liability: Covers damage to third-party property or injury caused by your caravan.
Annexes and Accessories: Includes coverage for caravan annexes, awnings, and accessories.
Emergency Repairs: Funding for urgent repairs to keep your journey going.
Temporary Accommodation: Costs for temporary lodging if the caravan is unusable.
Natural Disasters: Protection against floods, storms, cyclones, earthquakes, and fire.
Towing Costs: Coverage for towing to a repairer or place of safety after damage.
What's Included
WHY CHOOSE NEW WAVE?
New Wave Marine Caravan Insurance provides cover for all types of caravans. If something happens, our outstanding claims service will get you back on the open road quickly and efficiently. New Wave Marine brings instant caravan insurance quotations & coverage to Australian caravan owners.
What should I do if I disagree with a claim settlement?
You can utilize the insurer’s dispute resolution process or contact external bodies like the Australian Financial Complaints Authority for further assistance.
How do I renew my policy?
Contact the insurer before the current policy expires to discuss renewal terms and any potential changes in coverage.
Can I cancel my policy at any time?
Yes, you can cancel your policy at any time, and you may be entitled to a pro-rata refund depending on the timing and claim status.
Are there any specific conditions that could lead to the rejection of my claim?
Yes, failure to comply with policy terms, like not securing the caravan or not maintaining it in good condition, can lead to claim rejection.
What should I do to ensure my claim is processed smoothly?
Ensure all necessary documentation is submitted and cooperate fully with assessors and investigators.
What is the excess amount that I need to pay in a claim?
The excess amount is specified in the policy schedule and varies based on the claim type.
What is not covered under personal injury?
The policy does not cover injuries resulting from intentional self-injury, criminal acts, or when under the influence of drugs or alcohol.
What happens if I accidentally damage someone else's property with my caravan?
The policy covers legal liability for damage to third-party property or bodily injury.
Can I make a claim for personal effects and recreational equipment?
Yes, accidental loss or damage to these items is covered when they are used in conjunction with your caravan or trailer.
How is depreciation handled in a claim for older annexes?
Depreciation is considered based on the age and condition of the annexe at the time of loss.
Discount applies to the premium paid for a new New Wave Marine Boat insurance policy initiated online on or after 1 Jan 2021.
The discount cannot be used in conjunction with any other offer.
Discounts do not apply to any renewal offer of insurance or mid term endorsement quotes.
Discounts only apply to the insurance portion of the premium. Discounts are applied before government charges, taxes, levies and fees.
We reserve the right to change the offer without notice.
No survey required conditions
Only applies to New Business quotes
Only applies to automatic online quotes
If your quote request is referred to an underwriter they may or may not ask for a survey report
Disclaimer
The information on this site is for general information purposes only and does not take into account your particular needs and objectives. For appropriate advice you should contact our office to enable us to determine which products and services are most appropriate for your needs. As the website does not include full details of any products referred to, you should read the respective policy wording that can be made available on request or downloaded from our website. Hiller Marine Pty Ltd will not be liable to any individual or organisation for any damages whatsoever arising out of the use of the site.